Job Title: Deputy Manager – Process Quality

Location: Bidhannagar, Kolkata

Experience: 5+ Years (Manufacturing & Assembly Line-Based Products)

Salary: 40,000 – 70,000/month (Up to 9 LPA CTC)

Employment Type: Full-Time | On-Site

Joining: Immediate or 15 days

About the Role:

We are looking for a highly skilled and driven Deputy Manager – Process Quality to join our Quality team. The ideal candidate should have hands-on experience with Quality Management Systems, defect reduction methodologies, and a strong command of industry-standard quality tools. You will be responsible for ensuring process reliability, reducing internal rejections, and enhancing customer satisfaction through robust quality control practices.

Key Responsibilities:

Lead and support the implementation of Quality Tools such as APQP, FMEA, Control Plan, SPC, and MSA.
Deliver in-house training sessions on quality standards, tools, and best practices.
Use 7 QC Tools, 5S, and Kaizen methodologies to drive continuous improvement across the manufacturing process.
Handle customer complaints using a structured CAPA (Corrective and Preventive Action) approach; ensure timely closure and monitor effectiveness.
Collaborate with cross-functional teams to identify and eliminate root causes of defects.
Develop strategies for internal rejection reduction using data-driven QC techniques.
Support audits and ensure compliance with quality and process standards.
Maintain accurate documentation and reports as per internal and customer requirements.

Key Requirements:

Proficient in APQP, FMEA, Control Plan, SPC, and MSA.
Strong understanding and application of 7 QC Tools, 5S, and Kaizen.
Prior experience in training team members on quality processes and standards.
Analytical mindset with a structured approach to problem-solving and process improvement.
Strong communication and interpersonal skills to coordinate with internal teams and clients.

Process quality deputy manager