About ETS

ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide.

Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide.

Position Summary

The Salesforce Quality Assurance Engineer – India is a varied business-facing role that will help continuously improve and grow ETS and subsidiaries Salesforce Commerce Cloud platform globally. This position will create Scenarios and Test Scripts to perform testing during the multiple steps of Salesforce Commerce Cloud development (functional testing, integration and UAT). The Salesforce Commerce Cloud QA Engineer is responsible for executing quality checks and ensuring that the application is developed as per business requirements. This role provides knowledge and support for application testing, testing automation, performance testing and continuous improvements.

Primary Responsibilities

Identify test requirements from user stories and design testing to ensure coverage of features.
Develop, document, and maintain test cases, data, and scripts used.
Develop end-to-end test scenarios for Salesforce Commerce Cloud Integrations.
Isolate, replicate, report, and verify bug fixes.
Log, track, and manage issues, bugs, and enhancements.
Evaluate existing test artifacts and design test cases and scripts for new releases.
Identify any potential quality issues immediately and report them to the Salesforce Commerce Cloud Development Lead.
Be an integral part of the development team through the establishment of testing processes and control gates.
Work with development teams to understand root causes and implement fixes.
Assist in Defining metrics to track completion, defect reports and prevention, and test coverage.
Adhere to ethical standards and comply with the laws and regulations applicable to your job function.
Ability to Develop solutions using best practices with customer success in mind.
Ability to Interpret technical specifications and create technical documentation.
Strong understanding of key components of QA principles.
Excellent tracking, analytical and problem-solving skills.
Ability to influence, Relationship building and collaboration skills.
Excellent communication and attention to detail in fast paced cross-group development.
Ability to Coordinate with multiple teams during test definition and execution.

Education And Experience

Bachelor's degree or equivalent combination of education and experience.
Minimum 3 years of Salesforce Commerce Cloud experience.
Minimum 3 years of software testing experience.
Experience documenting for test development, execution, and defect management with JIRA or similar.
Experience implementing and developing in JSON, CSS, XML, Apex, LWC/JavaScript, and SQL.
Salesforce Commerce Cloud Certification is a plus.
Agile (Scrum) experience is desirable.
Selenium automation experience is desirable.
Knowledge of Retail and Ecommerce in general is a must.
Experience with end-to-end, integration, and API testing is desirable.
Active participation in the Salesforce Commerce Cloud Community and Trailhead is preferred.

ETS is mission driven and action oriented

We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.
We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth!
As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!
The base salary range advertised represents the low and high end of the anticipated salary range for this position. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. The base pay is only one aspect of the Total Rewards Package that will be offered to the successful candidate.

ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.