Performance Monitoring, Problem Solving, Cross-functional Collaboration, Stakeholder Client Management, Service Delivery Operations Excellence, Business Operations Management, Analytical Thinking, Telecom VAS Domain Knowledge, Account Management, Reporting

google sheets , Excel, pipeline MIS, Data Analysis, SME MSME lending lifecycle, Crm Systems

Dashboards, Power Bi, Lookups, Advanced Excel, Countifs, Data Validation, Inventory settlements, Reconciliation, Metabase, Pricing, Zoho Analytics, Zoho Sheets, SUMIFS, Pivot Tables, SKU master data

task management , Hubspot, JIRA, Automation, Salesforce, Operational dashboards, ClickUp, Governance reporting, Work orchestration tools, ITSM tools, Notion, CRM, Process Design

Forecasting, Financial analysis, Accounting, Planning tools, Financial Planning, Budgeting, Variance Analysis, Financial reporting, ERP systems, Internal control standards, Microsoft Word

Redmine, Project Setup, cost allocation, Revenue Trend Analysis, Revenue Guidance, Financial Reporting, Project Profitability Analysis, management presentations