Company Description Vichitra Collection is a luxury ethnic and lifestyle brand established in 1996 in New Delhi, specializing in fine Indian textiles and craftsmanship. The brand works closely with master weavers, generational artisans, and national awardees to create sarees, garments, handcrafted jewelry, home textiles, and artisanal objects. Its founder, Anil Kumar Aggarwal, brings deep experience from the Crafts Museum under the Ministry of Textiles and international cultural initiatives such as the Festival of India. Vichitra Collection blends heritage with modern luxury, offering bespoke design and customization that connect traditional craftsmanship with contemporary lifestyles. Each product is thoughtfully crafted to embody authenticity, precision, and timeless elegance.
Role Description The Commission Sales Associate is responsible for driving sales of Vichitra Collection's luxury ethnic wear, textiles, and handcrafted products through personalized customer engagement. This is a commission-based role with earnings linked to individual sales performance, and it is structured as a hybrid position based in Delhi, with some work-from-home flexibility for client follow-ups and online outreach. Day-to-day activities include welcoming and assisting customers in the showroom, understanding their preferences, presenting product options, and closing sales while maintaining high standards of service. The role also involves building and nurturing client relationships, managing inquiries via phone and digital channels, and coordinating with the design and operations teams for customized and bespoke orders. The Commission Sales Associate will contribute to visual merchandising, participate in events or exhibitions when required, and update sales records to ensure accurate tracking of performance and inventory.
Qualifications

Strong sales and customer service skills, with the ability to understand client needs, recommend suitable products, and close sales in a luxury retail environment.
Clear and professional communication skills, including proficiency in spoken and written English and Hindi; comfort interacting with diverse clients in person and via digital channels.
Knowledge or keen interest in Indian textiles, sarees, handcrafted jewelry, and ethnic fashion, with the ability to learn product details and convey brand stories effectively.
Basic digital literacy, including use of smartphones, email, and messaging apps for client follow-ups, plus familiarity with POS or simple sales tracking tools.
Ability to work in a hybrid setup from Delhi, manage time independently, and coordinate showroom and remote activities without close supervision.
Prior experience in retail, fashion, or lifestyle sales is preferred but not mandatory; enthusiasm for luxury products and willingness to learn are highly valued.
Professional appearance, reliability, and integrity, with a strong focus on building long-term customer relationships and meeting sales targets.