Technical Leadership, Video Conferencing, Windows Mobile, Service Improvement, Asset Management, Team Development, Endpoint Management, Coaching, Customer Service Excellence, Resolving Product Problems, Technical Customer Support, Develop Knowledge, Outsourcing Partnership, Stakeholder Management, Client Support Services, Interpersonal Skills

Microsoft 365 suite, programme delivery, Data Analysis, Content-management systems, Stakeholder Engagement, CRM

Microsoft 365, Windows Server, Macos, Windows, backup schedules, security hygiene, conference room systems, network fundamentals, PDPA compliance, system patching

Microsoft 365, Document Management, Data Entry

Microsoft Azure, Identity Management, Microsoft 365, Itil Foundation, Backup, Servers, Security+, Networking, Cloud Infrastructure, Security Controls, Automation, Ccna, Ccsp, Monitoring, CompTIA Network+, Disaster Recovery, GSEC, Infrastructure as Code

content management systems , broadcast , content operations , audio systems, media asset libraries, AV systems integration, professional AV signal flow, media servers, events technology, Control Systems, digital signage, IP-based AV network fundamentals, technical project coordination, source-to-display chains, LED systems, content lifecycle management, media technology

Scrum, Agile, Waterfall, Data Analytics, Requirements Gathering, Business Process Analysis, Stakeholder Engagement, Project Management, Business Analysis, Salesforce, Microsoft Dynamics 365, Business Process Modelling

VMware, Wan, Microsoft Windows Server, Networking, It Asset Management, Firewall, Network Administration, Microsoft 365, Vpn, Microsoft Azure, Lan, Reporting Tools, AWS, Hyper-V, service desk systems, Wi-Fi, Cloud platforms, Database fundamentals, Microsoft 365 administration, virtualization technologies, Cybersecurity tools and best practices

Microsoft Dynamics 365 Operations, Power Bi, Microsoft Excel, Automation, Power Query, Data Analytics, microsoft power automate, Financial Closing, Controls, Digitalisation, Reporting