Travel Sales Consultant – Spanish

Location: Noida, Sector 136 | Work from Office

Shift: US Shift / Night Shift

Employment Type: Full-Time

Experience: 1+ Year in US Travel Sales

Language: Spanish – Mandatory

About the Role

We are hiring Spanish-speaking Travel Sales Consultants with hands-on experience in the US Travel Industry to join our growing team in Noida.

The ideal candidate should have strong experience in US travel sales, flight bookings, hotel reservations, car rentals, cruise bookings, customer handling, lead conversion, and upselling.

You will be responsible for handling inbound inquiries from US customers, understanding their travel requirements, recommending suitable travel options, and converting inquiries into successful bookings while delivering an excellent customer experience in English and Spanish.

Key Responsibilities

Handle inbound travel calls and inquiries from customers in the US market.
Communicate effectively with customers in Spanish and English.
Understand customer travel requirements and recommend suitable flight and travel options.
Handle flight bookings, cancellations, modifications, reissues, and itinerary-related queries.
Convert customer inquiries into confirmed bookings and achieve sales, revenue, and conversion targets.
Identify opportunities for upselling and cross-selling travel products and services.
Handle customer objections effectively and close sales.
Maintain accurate customer and booking records.
Provide end-to-end assistance and ensure a high level of customer satisfaction.
Stay updated with airline policies, fare rules, travel regulations, and industry practices.
Work closely with the team and management to achieve business targets.

Requirements

Minimum 1 year of experience in US Travel Sales – Mandatory.
Fluency in Spanish and English – Mandatory.
Experience handling US customers in a travel sales/voice process.
Strong knowledge of flight bookings and travel processes.
Excellent verbal communication and customer-handling skills.
Strong sales, negotiation, objection-handling, and closing abilities.
Experience with Amadeus, Galileo, Sabre, or other GDS platforms will be an added advantage.
Comfortable working in US shifts/night shifts.
Candidates who can join immediately or at short notice will be preferred.

What We're Looking For

We are looking for candidates who are:

Fluent in Spanish & English

Sales-driven and target-oriented

Confident in handling US customers

Strong at objection handling and closing

Good at upselling and cross-selling

Customer-focused and professional

Comfortable working in a fast-paced environment

Experienced in the US Travel Industry

Experience

1+ Year – US Travel Sales (Mandatory)

Language Requirement

Spanish Fluency – Mandatory

Interested candidates can apply with their updated resume.

Travel Sales Consultant- Spanish