Account Executive - B2B SaaS

Location: Hyderabad, India

Type: Full-time, In-office

Experience: 1–3 Years

About StepsAI

StepsAI is building AI agents for businesses across websites, Shopify stores, Instagram, WhatsApp, Facebook, and other customer-facing channels.

Our AI agents help businesses answer customer questions instantly, recommend products, capture leads, track orders, book meetings, automate workflows, reduce support load, and increase conversions.

We're an early-stage AI SaaS startup building the next generation of customer engagement, where AI agents help businesses sell, support, guide, and convert customers 24/7.

We're looking for an Account Executive who can work closely with our sales team to convert qualified opportunities into customers and grow into a strong B2B SaaS sales professional.

The Role

This is a hands-on sales role for someone who already has experience in sales and is ready to take the next step in their career.

You will work with qualified leads generated by our SDR and Marketing teams, conduct discovery calls, understand customer requirements, conduct product demonstrations, follow up with prospects, handle objections, and help close deals.

You'll work closely with senior sales team members and founders while gradually taking greater ownership of your own sales pipeline and revenue targets.

We're looking for someone who is hungry to learn, comfortable speaking with customers, highly proactive, and willing to take ownership.

What You Will Own

Follow up with qualified inbound and outbound leads.
Conduct discovery calls with prospects.
Understand customer business challenges, requirements, and pain points.
Conduct product demonstrations and presentations.
Explain StepsAI's value proposition in a simple, business-focused way.
Build relationships with prospects and decision-makers.
Handle objections and move prospects through the sales funnel.
Maintain consistent follow-ups throughout the sales cycle.
Maintain accurate CRM records and opportunity stages.
Coordinate with SDRs to ensure smooth lead handovers.
Work with Customer Success during the transition from closed deal to onboarding.
Learn from customer conversations and share market feedback with the team.
Gradually take ownership of opportunities and close deals independently.

Key Responsibilities

Sales

Handle qualified inbound and outbound sales opportunities.
Conduct discovery calls and understand customer pain points.
Schedule and conduct product demos.
Follow up with prospects across the sales cycle.
Build relationships with business owners, founders, marketing teams, support teams, and other decision-makers.
Communicate the benefits of StepsAI based on each prospect's specific use case.
Handle common objections around pricing, implementation, AI, integrations, and ROI.
Assist in negotiations and closing conversations.
Work towards monthly and quarterly sales targets.

Pipeline Management

Keep the CRM updated with all prospect activities.
Track follow-ups, next steps, and opportunity stages.
Ensure no qualified opportunity is left unattended.
Identify stalled opportunities and proactively follow up.
Maintain an organized and healthy sales pipeline.
Work closely with SDRs to improve lead quality and conversion.

Customer Handover

Understand the customer's requirements before closing.
Coordinate with Customer Success after the deal is closed.
Ensure information gathered during the sales process is properly communicated for onboarding.
Help ensure customer expectations are aligned before implementation.

What We're Looking For

We're looking for someone who already has a foundation in sales and is ready to take more ownership of the complete sales cycle.
You should be comfortable speaking with prospects, asking the right questions, understanding their problems, presenting a solution, and consistently following up until the opportunity is closed.
You don't need to know everything about SaaS sales, but you should be coachable, commercially minded, and willing to learn quickly.

Requirements

1–3 years of experience in Sales, Business Development, Inside Sales, B2B Sales, SaaS Sales, or a similar customer-facing role.
Experience speaking with prospects over phone and video calls.
Experience handling follow-ups and moving prospects through a sales pipeline.
Strong verbal and written English communication skills.
Comfortable conducting discovery conversations and product demonstrations.
Strong relationship-building and persuasion skills.
Basic understanding of CRM, sales funnels, and pipeline management.
Willingness to work towards monthly and quarterly sales targets.
Strong follow-up discipline.
High ownership and willingness to learn.
Comfortable working in a fast-paced startup environment.

Good to Have

Experience in B2B SaaS, software, AI, technology, or digital products.
Experience conducting product demos.
Experience closing deals independently.
Experience selling to SMBs or business owners.
Familiarity with HubSpot, Zoho, Salesforce, Apollo, or similar tools.
Familiarity with e-commerce, Shopify, customer support, or marketing technology.
Experience working with customers in India or international markets.
Experience working in an early-stage startup.

Key Traits

High ownership mindset
Confident and enthusiastic communicator
Hungry to learn and grow
Persistent and comfortable with rejection
Target-oriented
Proactive and self-motivated
Good listener
Curious about technology and business
Comfortable working in ambiguity
Willing to take initiative without waiting for instructions

Metrics You Should Understand

Leads received
Calls and conversations
Discovery calls completed
Demos conducted
Follow-up activity
Meeting-to-demo conversion
Demo-to-close conversion
Deals closed
Revenue generated
Sales cycle length
Pipeline value
Monthly sales target achievement

You don't need to be an expert in sales analytics. You should be willing to understand your numbers, identify gaps, and consistently improve your performance.

Why Join StepsAI

AI agents are changing how businesses sell, support, and interact with customers.

StepsAI is helping businesses turn their websites and customer-facing channels into active AI-powered sales and support assistants.

As an Account Executive, you'll work directly with experienced sales professionals and founders, speak with real business decision-makers, conduct demos, close deals, and learn how a B2B SaaS sales engine is built.

This is a great opportunity for someone who wants rapid learning, real responsibility, direct exposure to founders, and a clear path to becoming an Account Executive and eventually a Senior Sales professional.

If you're ambitious, comfortable talking to people, and excited about building a career in B2B SaaS sales, we'd love to hear from you.