Job Summary

We are seeking a proactive and enthusiastic Manager to lead and support the workforce transformation initiatives that shape the future workforce while fostering an inclusive, equitable, and high-performing organizational culture. This role is responsible for driving workforce planning, organizational change, talent transformation, and DE&I programs that support business priorities and employee engagement.

The successful candidate will play a key role in collaborating with business leaders, HR partners, and cross-functional stakeholders to develop and implement workforce strategies that enhance organizational effectiveness, build future-ready capabilities, and advance diversity, equity, inclusion, and belonging across the organization.

Key Responsibilities:

Workforce Transformation

Partner with business and HR leaders to develop and execute workforce transformation strategies aligned with organizational goals.
Lead workforce planning initiatives, including capability assessments, skills mapping, future workforce forecasting, and talent mobility programs.
Identify workforce trends and emerging skill requirements to support digital transformation and business growth.
Design and implement change management plans to facilitate workforce transitions and adoption of new operating models.
Drive initiatives focused on workforce agility, productivity, employee experience, and organizational effectiveness.
Utilize workforce analytics and insights to inform decision-making, recommend changes and measure transformation outcomes.
Collaborate with Learning & Development team to build future-ready capabilities and reskilling/upskilling programs.
Study the emerging trends and changes in the Tourism industry that would impact workforce transformation and organizational development

Diversity & Inclusion (D&I)

Develop and execute D&I strategies, frameworks, and programs aligned with organizational objectives and values.
Partner with talent acquisition and business leaders to strengthen diverse hiring, succession planning, and talent development practices.
Lead initiatives that promote an inclusive workplace culture and foster a sense of belonging for all employees.
Monitor and analyze diversity metrics, employee feedback, and inclusion indicators to identify improvement opportunities.
Facilitate DE&I awareness programs, workshops, and leadership engagement initiatives.
Support Employee Resource Groups and inclusion networks to enhance employee participation and representation.
Collaborate with HR and leadership teams to review policies, practices, and processes through a diversity and inclusion lens.
Benchmark industry best practices and recommend innovative approaches to enhance organizational DE&I maturity.

Stakeholder Management & Governance

Build trusted relationships with senior leaders, HR teams, and external partners.
Prepare executive-level presentations, reports, and recommendations on workforce and DE&I initiatives.
Establish governance mechanisms and performance metrics to track progress and ensure accountability.
Manage project timelines, budgets, risks, and stakeholder communications.

Requirements:

Bachelor's degree in Human Resources, Business Administration, Organizational Psychology, Industrial/Organizational Psychology, or a related discipline.
Master's degree or relevant professional certification is an advantage.
Minimum 5-10 years of relevant experience in workforce transformation, organizational development, change management, talent strategy, DE&I, or human capital consulting.
Experience designing and delivering DE&I strategies and programs in a complex organization.
Strong project management and stakeholder engagement experience.

Skills:

Strong interpersonal, communication, and presentation skills, with the ability to engage stakeholders at all levels.
Strategic thinker with strong analytical, problem-solving, and systems-thinking capabilities.
Proven ability to manage multiple projects and priorities in a fast-paced, dynamic, and results-oriented environment.
Self-motivated, resourceful, and capable of working independently while fostering strong team collaboration.

Senior Manager/Manager, Workforce Transformation