Nas, San, Wireshark, Fibre Channel, Python Scripting, Log Analysis, Microsoft Hyper-v, Docker, Ansible, Sql Database, MongoDB, Oracle, Nfs, Kubernetes, Iscsi, Mcs, enterprise storage systems, Performance and Network Optimization, Platform9 certification, VMware VCP, TCP IP-based networking, RAID concepts

Servicenow, JIRA, Sql, MySQL, Postgres, Rest Apis, Saas, Salesforce, Root Cause Analysis, Technical support, Cloud-based platforms, ITSM tools, Webhooks

Windows Internals, Gcp, Log Analysis, Azure, AWS, cybersecurity concepts, Salesforce, endpoint protection, cloud platforms, Windows operating systems, threat detection and response, EDR, AV, cloud security concepts, memory and crash dump analysis

Machine Learning, Confluence, Saas, MongoDB, JIRA, Python, Sql, AWS, Ai, zendesk, cloud-based environments

Tcp/ip, Mobile Devices, Documentation and creating knowledge articles, CRM tools such as Salesforce, Networking fundamentals, M2M communications, Computer systems, Cloud based management platform and application support, Jira or other bug management tools

Kibana, Git, Grafana, Rest Apis, Python, AI responses, RAG based retrieval, automated bi-directional integrations, ServiceNow platform, API integrations

Mobile Platforms (iOS, Android), Rest Api, Database Management, Python, Java, Saas, Scala, Linux Operating System, Bash Scripting

Docker Swarm, Docker, Coding Skills, Cloud Technologies, Http, Kubernetes, REST and RESTful APIs