Responsibilities

Answer patient calls and assist with scheduling, appointment confirmations, and follow-ups.
Process incoming referrals, obtain medical records, and track pending appointments.
Assist with insurance verification and prior authorizations for medications, testing, and procedures.
Manage administrative EMR inbox tasks and route clinical questions to the appropriate team member.
Coordinate with patients, pharmacies, insurance companies, and referring offices.
Maintain accurate documentation and protect patient confidentiality.

Qualifications

MBBS, pharmacy, nursing, or an allied health background preferred.
Strong spoken and written English, with a professional and friendly phone manner.
Excellent organization, attention to detail, and follow-through.
Experience supporting a U.S. medical practice, particularly with prior authorizations and referrals, preferred.
Familiarity with medical terminology and electronic medical records; Athenahealth experience is a plus.
Availability to work during agreed-upon U.S. Eastern Time business hours in an office set up in Khammam, Telangana.

Compensation: Based on experience, qualifications, and agreed-upon hours.

To apply: Please send your résumé, availability in U.S. Eastern Time 8 am - 12 PM EST, expected compensation, and a brief description of your relevant experience to ( your email [HIDDEN TEXT])

Virtual Medical Assistant