Servicenow, Confluence, Terraform, Python, Jira, Ansible, RAG Platform, Event management with AIOPS, HashiCorp Vault, Chef, Policy-as-Code, Agentic ITSM, SLI, Splunk Enterprise Architecture and Design, Backstage IDP, GitHub Actions, OpenTelemetry, SLO, CMDB Reliability, ITSI, Model Observability, xmatters, Splunk Enterprise Observability, LLMOps Reliability, AI Alert Pipeline, Error Budget, ArgoCD

Command Line Interface (CLI) tools, firewalls), Networking fundamentals (TCP/IP, DHCP, Dns, Shell scripting, routing, OpenStack, Virtualization, Deployment pipelines

object storage , Python, Openshift, Grafana, Terraform, Splunk, Fibre Channel, Ansible, PowerShell, Nas, San, Appdynamics, Wireshark, Prometheus, Bash, Iscsi, Solarwinds, ThousandEyes, Hyper-V, VMware vSphere ESXi, Windows Server operating systems 2016 2019 2025, network performance optimization, Elastic, Microsoft SQL Server clustering technologies, Veritas InfoScale Manager, TCP IP multicast routing

Noc Engineer, L3, Sdwan, Wireless WAN, Firewall, Cisco Routers And Switches, Cisco Wireless, Aruba Wireless, F5 Load Balancer, Cisco Asa Firewall, Palo Alto Firewall, Bgp, Ospf, Solarwinds, Fortigate Firewall, Junos, Cisco Ios

Prometheus, Aws Vpc, Grafana, BGP, Vlans, Cloudwatch, Terraform, Amazon Route 53, OSPF, AWS Direct Connect, GitOps, AWS Network Firewall, Kubernetes networking, Kyverno, Istio, Mpls, AWS WAF, VPC Flow Logs, AWS Control Tower, SD-WAN