Servicenow, Outlook, Dns, Jira, DHCP, Microsoft 365, Vpn, Excel, Windows 10, Word, Powerpoint, Active Directory, Remedy, Teams

Microsoft Exchange, Microsoft Office, Microsoft OS, ITIL best practices, Active Directory account management, Infra issues troubleshooting, AD Messaging

Remote Desktop Support, Windows OS, Active Directory, ServiceNow or other ITSM tools, Basic Networking TCP IP DNS DHCP, Incident and Request Management, Microsoft Office Suite

Android, Windows OS, Basic Networking, Exchange, Office 365, Virtualization, Mac Os, Ios, Active Directory, VPN remote access tools, Microsoft Office Suite