INSIDE SALES MANAGER

Risaia | Goa | Full-time

ABOUT RISAIA

Risaia is a luxury real estate brand creating distinctive private residences in Goa, shaped by nature, design, craftsmanship and a considered approach to living.

We are looking for an Inside Sales Manager to join our growing sales team.

This is a high-energy, client-facing role focused on creating and converting sales opportunities through proactive outreach, lead qualification, relationship building and disciplined follow-up.

You will be responsible for taking prospects from the first conversation to a qualified opportunity and, wherever appropriate, through to a site visit and sales conversion.

THE ROLE

Inside Sales at Risaia is not a call-centre function.

It is about starting the right conversations with the right people and creating enough trust and interest for those conversations to progress.

You will work across:

Lead Generation Outreach Cold Calling Qualification Nurturing Meetings Site Visits Follow-up Conversion

You will be expected to actively build the pipeline rather than depend only on inbound enquiries.

KEY RESPONSIBILITIES

1. LEAD GENERATION & OUTBOUND SALES

Proactively identify potential buyers through research, databases, referrals, networks and other relevant sources.
Build and maintain prospect lists.
Conduct regular cold calls and outbound calls.
Initiate conversations with prospective clients through phone, WhatsApp, email and other appropriate channels.
Introduce Risaia and its projects in a clear, confident and engaging manner.
Generate new sales opportunities through proactive prospecting.
Explore new channels and approaches for generating qualified prospects.

2. INBOUND LEAD MANAGEMENT

Respond quickly and professionally to incoming enquiries.
Understand the prospect's requirements, preferences, budget and purchase intent.
Qualify enquiries and prioritise genuine opportunities.
Ensure every lead is contacted, followed up and appropriately categorised.
Maintain an active and well-managed sales pipeline.

3. NURTURING & FOLLOW-UP

Build relationships with prospects through thoughtful and consistent communication.
Follow up through calls, WhatsApp, email and meetings.
Nurture prospects who are interested but not immediately ready to purchase.
Maintain regular contact without becoming intrusive or overly sales-driven.
Identify changes in requirements, intent and readiness to purchase.
Ensure no qualified opportunity goes cold due to lack of follow-up.

4. CLIENT PRESENTATION & ENGAGEMENT

Present Risaia's projects, brand philosophy and value proposition to prospective clients.
Communicate project details clearly and confidently.
Understand the client's lifestyle, requirements and aspirations.
Build trust and credibility through every interaction.
Coordinate client meetings and presentations.
Coordinate site visits with the sales team.

5. SALES CONVERSION

Move qualified prospects towards meetings, site visits and purchase decisions.
Maintain ownership of prospects through the sales funnel.
Work closely with the Sales Manager and AVP – Sales on qualified opportunities.
Follow up after meetings and site visits.
Identify buying signals and help move prospects towards closure.
Support negotiations and closure as required.
Generate referrals and repeat opportunities through strong client relationships.

6. CRM & PIPELINE MANAGEMENT

Maintain complete and accurate lead information in the CRM.
Record calls, conversations, follow-ups, meetings and site visits.
Ensure every active prospect has a defined next action.
Keep the pipeline updated at all times.
Track lead movement and conversion through each stage.
Provide regular pipeline and performance updates to the sales leadership team.

7. CHANNEL & NETWORK OUTREACH

Develop relationships with relevant channel partners, property consultants and referral networks.
Identify new sources of qualified prospects.
Conduct outreach to relevant professional and business networks.
Support the Sales Manager in developing the broader sales pipeline.

WHO WE'RE LOOKING FOR

We are looking for someone who is:

Highly presentable and professionally polished
Exceptionally articulate and confident
An excellent communicator and active listener
Comfortable speaking with high-value clients
Confident making cold calls and initiating conversations
Naturally persuasive without being pushy
Strong at building relationships remotely and in person
Persistent and disciplined with follow-ups
Highly organised and comfortable working with CRM systems
Target-oriented and motivated by measurable outcomes
Curious about luxury, design, architecture, lifestyle and real estate
Comfortable representing a premium brand

EXPERIENCE

2–5 years of experience in inside sales, telesales, business development, client acquisition, real estate, luxury, hospitality, premium retail or a related field.

Experience dealing with HNI/UHNI or premium clientele will be an advantage.

Excellent spoken and written English is essential.

Experience in Goa or familiarity with the Goa market will be an advantage.

WHAT SUCCESS LOOKS LIKE

Success in this role is not simply the number of calls made.

It is the ability to consistently create quality conversations and quality opportunities.

You should be able to:

Find Call Connect Qualify Nurture Convert

You should enjoy picking up the phone, starting conversations with people you don't know, understanding what matters to them and turning a conversation into an opportunity.

WHAT YOU CAN EXPECT

Work with an emerging luxury real estate brand in Goa.
Exposure to premium projects and discerning clientele.
Direct interaction with the senior sales and leadership team.
A role with significant ownership and responsibility.
Opportunity to grow with Risaia as the sales function expands.
A performance-driven environment with clear opportunities for growth.

ROLE DETAILS

Position: Inside Sales Manager

Function: Inside Sales + Presales + Lead Generation

Location: Goa

Employment: Full-time

Experience: 2–5 years

Industry: Luxury Real Estate / Luxury / Hospitality / Premium Client Services

TO APPLY

Please share your CV along with a brief introduction about yourself and your current/previous role.

Shortlisted candidates will be invited for an interaction with the Risaia team.