Company Description Crouzet is an independent manufacturer of electromechanical and electronic components serving demanding applications in aerospace and transportation, energy, building, and machinery industries. The company's portfolio includes switches and sensors, electromechanical actuators, electrical protection equipment, cockpit controls, automation controllers and relays, and instrumentation services. Since 1921, Crouzet has built a strong heritage of collaborating closely with customers, offering both standard products and fully customized solutions. With expert teams located worldwide, Crouzet is driven by innovation and committed to designing and delivering the right product for the right application. The company positions itself as a trusted partner to help customers address current and future industrial challenges.

Role Description This is a full-time, on-site Inside Sales Specialist role based in Bengaluru, India. The Inside Sales Specialist will manage inbound and outbound sales activities, qualify leads, and convert opportunities into orders through phone, email, and digital channels. The role involves preparing quotations, following up on proposals, maintaining accurate records in CRM systems, and coordinating with external sales teams and distributors. The specialist will handle customer queries, support order processing, and work closely with operations and logistics to ensure timely deliveries. The position also includes tracking sales performance, contributing to sales forecasts, and supporting initiatives to improve customer satisfaction and revenue growth.

Qualifications

Strong Inside Sales and Lead Generation skills, with experience in managing pipelines and converting leads into opportunities.
Proven ability in Customer Service and Customer Satisfaction, including handling inquiries, resolving issues, and building long-term relationships.
Excellent Communication skills, both written and verbal, with the ability to collaborate effectively with internal teams and external stakeholders.
Experience working with CRM tools, MS Office, and basic sales reporting or forecasting.
Background in industrial components, automation, or related technical products is an advantage.
Bachelor's degree in business, engineering, or a related field preferred, or equivalent relevant experience.
Strong organizational skills, attention to detail, and the ability to prioritize tasks in a fast-paced environment.
Commitment to ethical, inclusive, and customer-focused work practices.

Sales Activities:

• Submit the offers with specification, terms & conditions.

• Communicating with clients for PO,Order processing and order acknowledgement

• Communicating with clients for Payment collection, Invoicing and Billing.

• Coordination with the on-field sales team with the offers, datasheet, PI.

• Follow up with the client, Quality department, Finance department and Logistic department.

• Processing the orders on JDE and sending OA's

• Keeping track of material dispatch, ordering, Payment follows up.

• Providing after-sales services to customers

• Preparation of weekly and monthly prospecting, sales, open orders and order booking reports.

• Accounts Receivable Management on a weekly basis

• Keeping track of Ordering

• Keeping track of material despatch

• Keeping track of Payment follow up

• Providing after-sales services to customers

• After Sales Support coordination with Business Engineering team and Quality team

• Coordination with technical support team for all technical queries

• Price Management

• Reporting

Job description

Job Description – Inside Sales

Experience:

• Minimum 10 years experience

Qualification:

• Diploma in Electrical & Electronics / Bachelor of Engineering preferred.

Key Responsibilities:

• Attend inbound customer enquiries through email, website, telephone, and online platforms

• Respond to enquiries from all trade portals

• Qualify leads based on specification, budget, authority, need, and timeline

• Manage regular OEM accounts across all regions

• Conduct periodic account reviews and performance analysis

• Develop new business opportunities

• Convert leads into potential opportunities and close sales

• Manage accounts from enquiry stage to order closure

• Select suitable products as per customer needs and requirements

• Provide pre-sales and post-sales customer support

• Build and maintain strong relationships with customers

• Achieve assigned sales targets

• Conduct product demonstrations

• Support in designing custom-made products

• Work closely with distributors to increase business

• Focus on key customers to retain and grow business

• Identify decision-makers and expand contacts within a

Industry

Aviation and Aerospace Component Manufacturing

Employment Type

Full-time