Company Description KNY Stay provides premium, fully furnished service apartments in Hyderabad and Pune, designed for corporate stays, long-term accommodation, and relocation needs. The company offers a blend of comfort, convenience, and cost-effectiveness, positioning its apartments as a strong alternative to traditional hotel stays. KNY Stay specializes in corporate housing and relocation support, serving companies and working professionals who require reliable, extended-stay options. With a focus on quality service and seamless guest experiences, KNY Stay aims to be a trusted accommodation partner for businesses and individuals. More information is available at www.knystay.com.

Role Description The Reservation Executive will manage end-to-end reservation activities, including responding to inquiries, confirming bookings, and updating reservation systems for KNY Stay apartments. Day-to-day responsibilities include handling phone and online queries, sharing accurate information on availability, pricing, and apartment features, and coordinating with operations and housekeeping teams to ensure smooth guest check-in and check-out. The role involves maintaining reservation records, preparing basic reports, and supporting corporate clients with long-term stay and relocation requirements. The Reservation Executive will provide professional customer service, resolve issues related to bookings, and follow standard procedures and policies. This is a full-time, on-site role based in Hyderabad.

Qualifications

Strong customer service and client communication skills, with the ability to respond clearly and professionally to phone and online inquiries.
Basic proficiency in reservation or property management systems, along with comfort using email, spreadsheets, and other office software.
Organizational and time-management skills to handle multiple bookings, maintain accurate records, and coordinate with internal teams.
Problem-solving and attention to detail to manage booking changes, special requests, and escalation of issues when needed.
Prior experience in hospitality, travel, or corporate accommodation services is an advantage.
Ability to work on-site in Hyderabad, with flexibility for standard hospitality working hours.
Minimum of a high school diploma; a degree or certification in hospitality, business, or a related field is preferred.
Comfort communicating in English and local languages to support a diverse set of guests and corporate clients.

Resevation executive