Company Description Nitin Gandhi & Associates is a consumer services company headquartered in Shivaji Park, Jalandhar, Punjab, India. The firm serves local clients with personalized support and guidance, focusing on practical solutions to everyday challenges. Team members work closely with individuals and families, helping them navigate a variety of personal and service-related needs. The organization values professional integrity, client confidentiality, and a supportive environment. Joining Nitin Gandhi & Associates offers the opportunity to contribute meaningfully to the well-being of the Jalandhar community.

Role Description The Counselor role is an on-site position based in Jalandhar. The Counselor will meet with clients to understand their needs, provide guidance, and help them identify appropriate solutions and resources. Responsibilities include conducting intake discussions, maintaining accurate client records, and following up to ensure issues are addressed. The role involves collaborating with internal team members and external service providers when necessary, while maintaining strict confidentiality and professional boundaries. The Counselor is expected to communicate clearly, manage appointments efficiently, and provide a calm, supportive presence to clients throughout their engagement.

Qualifications

Ability to build rapport with diverse clients, demonstrate empathy, and maintain professional boundaries.
Strong communication skills, including clear spoken and written English; knowledge of local languages is an advantage.
Organizational and time-management skills to handle multiple client cases and maintain accurate records.
Problem-solving and analytical skills to assess client situations and recommend practical, effective solutions.
Basic computer literacy, including familiarity with email, document preparation, and digital record-keeping tools.
Relevant education in counseling, psychology, social work, or a related field is preferred; equivalent experience will be considered.
Prior experience in counseling, customer support, or community-facing roles is beneficial.
Commitment to ethical practice, confidentiality, and continuous learning in client service and counseling methods.