Company Description Wood House is a skincare brand from VedicGlory Healthcare group. Company's head office is located in Navi Mumbai. We are looking for an E-commerce & Digital Sales Executive for Nagpur regional office.
The brand focuses on harnessing the power of nature, using carefully selected herbs and natural ingredients known for their potency and efficacy. All products are formulated without harsh chemicals, artificial fragrances, or dyes, making them suitable for a wide range of skin types. Wood House aims to provide high-quality, nature-based skincare that supports healthy, balanced skin while respecting environmental and ethical standards.
Role Description The E-commerce & Online Sales Executive – Wood House Skincare is a full-time, on-site role based in Nagpur. The role involves managing online sales channels, including e-commerce platforms, marketplaces like Amazon, Flipkart etc and the brand's website, to drive sales revenue and improve customer experience. Responsibilities include listing and updating products, monitoring inventory, tracking & dispatching orders, and coordinating with internal teams to ensure timely fulfillment. The executive will handle customer inquiries and support across digital channels, respond to reviews and feedback, and maintain high service standards. Daily tasks also include implementing online marketing and promotional campaigns, analyzing sales performance and traffic data, and suggesting improvements to increase conversions and customer retention.
Qualifications

1 to 2 years of experience in E-commerce, online sales & digital marketing.
Strong customer-facing skills, including Customer Service and Customer Support abilities to manage inquiries, resolve issues, and build long-term relationships.
Effective Communication skills, both written and verbal, to interact with customers, coordinate with internal teams, and create clear product and promotional messaging.
Sales skills with a focus on online and e-commerce environments, including the ability to identify opportunities, upsell products, and meet sales targets.
Online Marketing experience, such as managing campaigns, optimizing product listings, and using digital channels to increase visibility and conversions.
Proficiency with e-commerce platforms, online marketplaces, and basic analytics tools to monitor performance and support data-driven decisions.
Attention to detail and good organizational skills for handling multiple listings, orders, and customer interactions efficiently.
Interest in or knowledge of skincare, natural products, or wellness sectors is an advantage.
Relevant diploma or degree in Business, Marketing, E-commerce, or a related field preferred, or equivalent practical experience in e-commerce or online sales.

E-commerce & online Sales Executive - Wood House Skincare