Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Network Infrastructures

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary

We are looking for a Network Operations Engineer with strong expertise in enterprise network operations and a passion for modern networking technologies. The ideal candidate will support enterprise LAN/WAN, Data Center, Cloud, and Security environments while leveraging AI-assisted operations (AIOps), network automation, cloud networking, and intelligent observability to improve service reliability, operational efficiency, and customer experience.

Key Responsibilities

Monitor, configure, troubleshoot, and support enterprise Cisco Routing & Switching, Wireless, F5 Load Balancers

Perform incident management, root cause analysis, patching, upgrades, and operational support for enterprise networks.

Support Cisco SD-WAN,Fortinate SDWAN, Hybrid Cloud (Azure/AWS), and secure remote connectivity solutions.

Support AI-ready infrastructure connectivity for Microsoft Copilot, enterprise AI platforms, and cloud-based AI services.

Automate operational tasks using Python, Ansible, REST APIs, and scripting tools to improve operational efficiency.

Collaborate with global Network, Cloud, Security, and Infrastructure teams to deliver reliable and secure network services.

Required Skills

Cisco Routing & Switching

Cisco, Fortinet SD-WAN

Inflobox

Cisco Nexus

Network Infrastructure Operations

Cisco DNAC

TCP/IP, BGP, OSPF, VLANs, STP

Incident & Problem Management

Preferred Skills

Cisco SD-WAN, Fortinet SDWAN

Azure/AWS Cloud Networking

Python, Ansible, REST APIs

AI-Assisted Network Operations (AIOps)

Microsoft Copilot for IT Operations

Network Monitoring & Observability

Wireless Technologies

Professional Attributes

Strong troubleshooting and analytical skills.

Excellent communication and customer-facing abilities.

Quick learner with interest in AI, Automation, Cloud, and Modern Networking.

Ability to work in global, fast-paced enterprise support environments.

Strong focus on operational excellence and continuous improvement.

Education & Experience

Bachelor's Degree in Engineering, Computer Science, Information Technology, Electronics, Telecommunications, or equivalent.

5+ years of experience in Enterprise Network Operations, Security, Cloud Networking, or Data Center environments.

CCNA/CCNP, Azure Networking, Microsoft Copilot, or equivalent certifications are preferred.

AI Skill Highlights

AI-Assisted Network Operations (AIOps)

Microsoft Copilot for IT Operations

AI Platform Connectivity & Support

Intelligent Monitoring & Observability

Cloud & Hybrid Network Operations

Infrastructure Modernization & Automation