Type: Full Time

Location: Dehradun

Posted: 1 week ago

Qualification: Graduation/ Post Graduation

Experience: Over 20 years of experience in Hostel/ Campus/ Student affairs

Job Description

To manage the day-to-day administrative, operational, and welfare functions of the student in the University Hostels, ensuring a safe, disciplined, clean, and conducive living environment for resident students.

A – Administrative & Operational Management

Oversee daily hostel operations including room allocation, student residency records, registers, and databases.
Coordinate with the Hostel staff on policy implementation and disciplinary matters.
Prepare periodic reports (occupancy, maintenance, incidents, etc) for university administration.

B- Facility & Maintenance Management

Ensure upkeep of infrastructure across all the Hostels — rooms, washrooms, common areas, mess/dining halls, recreation areas
Supervise housekeeping, sanitation, pest control, and repair/maintenance staff, contractors/vendors for maintenance, renovation, and procurement of hostel supplies.
Monitor utility usage; ensure timely resolution of complaint.

C- Staff Supervision

Supervise hostel staff
Administer duty rosters and monitor staff attendance and performance.
Conduct periodic staff meetings and trainings.

D- Student Welfare & Discipline

Address student grievances related to accommodation, mess, maintenance, roommate issues etc.
Enforce hostel rules, curfew timings, and disciplinary code in coordination with the other staff in the Hostels
Handle emergencies (medical, security, fire, etc.) and coordinate with campus security/medical services
Support orientation programs for new residents

E- Safety & Security

Ensure functioning of CCTV, fire safety equipment, and emergency exits
Conduct regular safety audits and coordinate mock drills
Administer visitor logs and enforce entry/exit protocols
Coordinate with Campus Safety & Security Department for security-related matters

F- Mess/Catering Coordination

Supervise mess contractor/catering staff for food quality, hygiene, and timely service
Address food-related complaints and monitor menu planning
Ensure compliance with food safety standards

G- Compliance & Documentation

Ensure compliance with university hostel policies, government regulations (fire safety, building codes), and UGC/AICTE norms (if applicable)
Maintain records for audits and inspections
Prepare Standard Operating Procedures (SOPs) for hostel operations

Position: Manager- Hostel Operations