Amadeus, Professional client communication, Cancellation refund and penalty calculation, Basic fare rule interpretation, Domestic ticketing accuracy and speed, Galileo, GDS proficiency, Sabre, Queue and time-limit management, Prioritisation across a live request queue

Amadeus, Cancellation refund and penalty calculation, Basic fare rule interpretation, Domestic ticketing accuracy and speed, GDS proficiency, Galileo, Fare quote, Ticket issuance, Sabre, Queue and time-limit management, PNR creation

Amadeus, Coordination with airlines and travel partners, Galileo, Fare rules and fare conditions, Airline schedules and availability, Ticket issuance and re-issuance, PNR creation and management, Group fare bookings, Airline reservation systems, GDS certification, Booking modifications and cancellations