Job Description:

About the job
Join a team where customer communication meets smart automation
In this role you ll build and scale high impact document composition solutions using Quadient Inspire helping organizations deliver accurate personalized and compliant communications across print and digital channels
You ll collaborate closely with business stakeholders developers and QA to translate requirements into reliable templates workflows and outputs while continuously improving performance and maintainability
With an eye for detail and a builder s mindset you ll contribute to modernizing CCM platforms by exploring AI enabled enhancements such as content optimization intelligent data handling and smarter validation
If you enjoy solving complex composition challenges working in a collaborative environment and seeing your work directly improve customer experiences at scale this is a great place to grow and make an impact

Key Responsibilities:

Key Responsibilities
Quadient Inspire Development Scaling
Design develop and enhance document templates and communication journeys using Quadient Inspire for high volume scalable delivery
Build reusable components styles and modular template structures to improve maintainability and speed of delivery
Configure and optimize batch and on demand output generation for print and digital channels while meeting performance SLAs
Integration Data Quality
Integrate data sources and transform input data to support personalized content rendering and accurate output formatting
Troubleshoot composition issues layout defects data mapping errors and output inconsistencies provide root cause fixes
Partner with QA to define test cases validate output accuracy and ensure regression coverage for template changes
Collaboration Delivery Excellence
Work with stakeholders to clarify requirements propose template approaches and estimate effort for enhancements and releases
Maintain documentation for templates components data mappings and deployment processes to support team scalability
Contribute to continuous improvement by recommending best practices for versioning template governance and release readiness
AI Enabled Enhancements
Support initiatives that apply AI to improve content quality validation and automation within CCM workflows
Assist in exploring AI driven approaches for anomaly detection in output intelligent content suggestions and improved data checks

Minimum Qualifications
Education BE ME BTECH MTECH MCA MSC MBA
3 5 years of experience in CCM document composition with strong hands on expertise in Quadient Inspire
Proven ability to build and scale templates components for high volume communications with strong attention to detail
Experience troubleshooting template layout and data mapping issues and delivering fixes with quality and speed
Working knowledge of AI concepts and ability to support AI enabled improvements in communication workflows

Technology->Digital Experience Platforms->CS - Customer Experience Management Platform->Quadient Inspire