Job Description:

About the job
Step into a role where you ll shape personalized customer journeys and help brands deliver the right message at the right moment
As an AEP AJO Developer you ll work closely with marketing product and data teams to design and build engaging data driven experiences across channels
You ll translate campaign goals into scalable implementations on Adobe Experience Platform and Adobe Journey Optimizer ensuring journeys are reliable measurable and optimized for impact
This is a collaborative environment that values curiosity clean implementation and continuous improvement where your ideas can influence how customer experiences are crafted end to end
If you enjoy solving real world personalization challenges working with modern marketing technology and improving outcomes through thoughtful experimentation this opportunity is built for you

Key Responsibilities:

Key Responsibilities
Design build and maintain customer journeys using Adobe Journey Optimizer AJO aligned to business objectives and audience strategies
Implement audience segmentation and activation using Adobe Experience Platform AEP ensuring accurate targeting and lifecycle orchestration
Configure journey entry events conditions decisioning logic and message delivery steps across supported channels
Collaborate with stakeholders to gather requirements translate them into technical designs and deliver well structured journey implementations
Integrate and validate data flows into AEP for journey readiness ensuring data quality identity alignment and timely availability
Support campaign execution by troubleshooting journey issues resolving delivery eligibility problems and improving operational stability
Establish reusable components templates and best practices to scale journey development and reduce time to launch
Monitor journey performance and partner with teams to refine experiences through insights testing and iterative optimization

Minimum Qualifications
Bachelor s or Master s degree in BE ME BTECH MTECH MCA MSC or MBA or equivalent practical experience
2 3 years of relevant experience with Adobe Experience Platform AEP and Adobe ecosystem implementations
Hands on experience developing and supporting journeys in Adobe Journey Optimizer AJO
Strong understanding of customer journey concepts segmentation and campaign execution workflows
Ability to analyze issues debug configurations and communicate clearly with technical and non technical stakeholders

About us
Infosys is a global leader in next generation digital services and consulting
We enable clients in more than 50 countries to navigate their digital transformation
With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey
We do it by enabling the enterprise with an AI powered core that helps prioritize the execution of change
We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight
Our always on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem
Infosys provides equal employment opportunities to applicants and employees without regard to race color sex gender identity sexual orientation religious practices and observances national origin pregnancy childbirth or related medical conditions status as a protected veteran or spouse family member of a protected veteran or disability

Technology->Digital Experience Platforms->Adobe Experience Platform,Technology->Digital Marketing Platforms->Adobe Journey Optimizer - AJO