Customer Support, Hindi, Product Knowledge, Problem-solving

Experience in customer support or client-facing roles, Proficiency in basic computer tools, Excellent written and verbal communication skills in English, Strong problem-solving skills, Customer-first attitude

ticketing systems , Microsoft Office, crm software

ticketing systems , Salesforce, customer support software, zendesk, CRM, Freshdesk

crm software, Problem Solving, Communication Skills, Customer Service, Technical Support, Product Knowledge

structured procedures, customer service, technical support, support processes and tools, Problem Solving