Responsibilities :

A day in the life of an Infoscion

Serve as a trusted advisor to utility clients, driving business transformation initiatives through SAP IS-U Billing, Invoicing, Rate Management, Device Management, and Revenue Management solutions.

Collaborate with business stakeholders, product owners, enterprise architects, and IT teams to translate business requirements into scalable and sustainable SAP Utilities solutions.

Lead requirement gathering workshops, fit-gap analyses, business process design sessions, and solution architecture discussions for utility billing and customer service processes.

Design and deliver end-to-end SAP IS-U Billing & Invoicing solutions covering meter-to-cash processes, rate configuration, billing operations, invoicing, and revenue management.

Configure and support complex utility billing scenarios including Time-of-Use (TOU), Tiered Rates, Seasonal Rates, Demand Charges, Renewable Energy Programs, Net Energy Metering (NEM), and Net Billing Tariff (NBT).

Work closely with cross-functional teams across SAP IS-U Customer Service (CS), Device Management (DM), Meter Data Management (MDM), Energy Data Management (EDM), FI-CA, SAP S/4HANA, SAP BTP, and Integration platforms.

Lead and support key project phases including Solution Design, Configuration, SIT, UAT, Cutover, Go-Live, Hypercare, and Post-Production Stabilization.

Drive billing process optimization initiatives focused on billing accuracy, revenue assurance, operational efficiency, customer satisfaction, and regulatory compliance.

Provide leadership in client workshops, solution demonstrations, proof-of-concepts, transformation assessments, and strategic roadmap planning.

Support business development activities including RFPs, RFIs, solution proposals, effort estimations, and SAP Utilities transformation programs.

Lead and support key project phases including Solution Design, Configuration, SIT, UAT, Cutover, Go-Live, Hypercare, and Post-Production Stabilization.

Drive billing process optimization initiatives focused on billing accuracy, revenue assurance, operational efficiency, customer satisfaction, and regulatory compliance.

Provide leadership in client workshops, solution demonstrations, proof-of-concepts, transformation assessments, and strategic roadmap planning. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

Additional Responsibilities:

5+ years of experience in SAP IS-U Billing & Invoicing across implementation, rollout, upgrade, transformation, enhancement, and support engagements.

Experience with RISE with SAP, SAP Datasphere, SAP Analytics Cloud (SAC), and AI-enabled SAP solutions.

Experience working in Agile, Scrum, DevOps, and global delivery environments.

Strong consulting, stakeholder management, communication, and client-facing skills.

Ability to lead workshops, influence business decisions, and engage effectively with executive stakeholders.

Location of posting - Infosys Ltd. is committed to ensuring you have the best experience throughout your journey with us. We currently have open positions in a number of locations across India - Bangalore, Pune, Hyderabad, Chennai, Chandigarh, Trivandrum, Indore, Nagpur, Mangalore, Noida, Bhubaneswar, Kolkata, Coimbatore, Mumbai, Jaipur. While we work in accordance with business requirements, we shall strive to offer you the location of your choice, where possible.

Technical and Professional Requirements:

Strong experience in utility industry business processes across Electricity, Gas, Water, and Multi-Utility environments.

Hands-on experience with: BadIs, User Exits, Enhancements, BRF+, Billing Validation Logic, Custom Billing Solutions

Strong understanding of: BPEM, Exception Handling Frameworks, Batch Processing Optimization, Performance Tuning, High-Volume Utility Processing

Experience supporting large-scale utility operations including: Mass Billing Runs, Invoice Generation, Billing Batch Scheduling, Monitoring and Performance Optimization, High-Volume Customer Processing, Billing Exception Resolution

Strong hands-on experience in SAP IS-U Billing & Invoicing configuration and solution design.

SAP ISU Billing Consultant