Responsibilities :

A day in the life of an Infoscion

As a trusted advisor to utility clients, you will help drive digital transformation initiatives by leveraging SAP S/4HANA Utilities and related SAP solutions to address business challenges and deliver innovative, scalable, and value-driven outcomes.

You will collaborate with business stakeholders, product owners, enterprise architects, and IT teams to understand business requirements, define transformation roadmaps, and design end-to-end SAP Utilities solutions aligned with industry's best practices.

You will facilitate requirements gathering workshops, fit-gap assessments, process discovery sessions, and solution design discussions across utility business processes, ensuring alignment with customer objectives and enterprise architecture standards.

You will lead functional solution design, configuration oversight, testing strategy, deployment planning, and hypercare activities while ensuring successful project delivery within agreed timelines and quality standards.

You will work closely with cross-functional teams across SAP S/4HANA, SAP BTP, SAP Integration Suite, SAP CX, SAP Service Cloud, SAP Analytics Cloud, SAP Datasphere, and other enterprise platforms to deliver integrated business solutions.

You will provide leadership during system integration testing, user acceptance testing, cutover planning, go-live support, and post-production stabilization activities.

You will lead client presentations, solution demonstrations, proof-of-concept initiatives, architecture discussions, and business value workshops to support strategic decision-making and solution adoption.

You will contribute to business development activities including RFPs, RFIs, solution proposals, effort estimations, transformation assessments, and roadmap planning initiatives.

You will mentor junior consultants and project team members by promoting best practices, knowledge sharing, capability development, and delivery excellence across engagements.

You will proactively identify risks, dependencies, process improvement opportunities, and optimization initiatives to enhance project outcomes and customer satisfaction. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!

Additional Responsibilities:

Experience across Electricity, Gas, Water, and Multi-Utility business processes.

Proven experience in end-to-end project delivery including Requirements Gathering, Solution Design, Configuration, Testing, Data Migration, Cutover, Go-Live, and Hypercare.

Experience in Functional Specifications, RICEFW Objects, SIT/UAT, Defect Management, and Production Support.

Strong stakeholder management, consulting, and client-facing communication skills.

Exposure to utility regulatory processes including Customer Switching, Credit & Collections, Debt Management, and Revenue Protection.

Familiarity with RISE with SAP, SAP BTP, SAP Integration Suite, SAP Datasphere, SAP Analytics Cloud (SAC), and AI-enabled SAP business processes.

Experience working in Agile, Scrum, and global delivery environments.

Location of posting - Infosys Ltd. is committed to ensuring you have the best experience throughout your journey with us. We currently have open positions in a number of locations across India - Bangalore, Pune, Hyderabad, Chennai, Chandigarh, Trivandrum, Indore, Nagpur, Mangalore, Noida, Bhubaneswar, Kolkata, Coimbatore, Mumbai, Jaipur. While we work in accordance with business requirements, we shall strive to offer you the location of your choice, where possible.

Technical and Professional Requirements:

5+ years of experience in SAP IS-Utilities FI-CA across implementations, rollouts, transformations, enhancements, and support engagements.

Strong experience in: Business Partner & Contract Account Management, Main/Sub Transactions, Posting Areas, Account Determination, FI-CA integration with SAP S/4HANA Finance and Universal Journal.

Hands-on expertise in: Incoming/Outgoing Payments, Payment Lots, SEPA/Direct Debit Processing, Refunds, Returns, Cash Desk, and Payment Exception Handling, Open Item Management, Clearing, Account Maintenance, and Payment Distribution.

Strong knowledge of: Dunning & Collections Management, Security Deposits, Write-offs, Debt Recovery, and Collection Agency Integration, Installment Plans, Promise-to-Pay, and Payment Arrangements.

Experience with high-volume processing including: Mass Activities (FPMA), Payment & Dunning Runs, Interest Calculation, Batch Processing and Performance Optimization

SAP ISU FICA Consultant