implementing control processes across retail banking transactions. The candidate will lead a team of processing specialists, ensuring optimal performance and accuracy, while coordinating with the compliance department to identify risks and enforce effective controls.

Key Responsibilities

Primary Responsibilities

Supervise, mentor, and develop a team of processing specialists to ensure high performance and operational efficiency.
Oversee reconciliation processes across retail banking transactions, ensuring accuracy and timeliness.
Coordinate with the compliance department to identify potential risks and implement appropriate control measures.

Secondary Responsibilities

Evaluate and enhance existing reconciliation and control processes to improve efficiency and accuracy.
Support continuous improvement initiatives within the unit.

What We Are Looking For

Education

Graduation: Graduate in any discipline from a recognized institution.

Experience

Minimum 3 years of relevant experience in reconciliation, compliance, or banking operations.

Skills and Attributes

Strong understanding of reconciliation processes and compliance frameworks.
Proven team management and mentoring skills.
Excellent analytical and problem-solving abilities.
Attention to detail and commitment to accuracy.
Effective communication and coordination skills.
Ability to identify process gaps and drive improvements.

Process Manager - Retail Operations RCC Recon