Key Responsibilities

Ensure lATF 15 days, 20 days, 90 days and 120 days KPI adherence respecting BVC internal timelines.
Maintaining IATF scheme trackers in BV systems
Approval of all IATF files as LOA fix closing the defects and coordinating with the respective back
Offices, Technical reviewers and auditors.
Perform LOA reviews (India specific check points)
Prepare data and ensure compliances as necessary during IATF internal audits, IATF AB office Assessments to respective offices.
Timely action on escalation report received by GBL TQR.
Back up support for Project manager - IATF operations during non-availability.
Sending feedback forms to all QHSE and Mobility clients. Post the completion of audits.
Ensuring all renewal applications for the existing QHSE and Mobility clients are sent on timely basis.
Speaking with key clients and ensuring address their area of concern.
Follow up for certificates and audit reports wherever required.
Lead generations with existing clients of QHSE and Mobility.

Criteria for Performance Evaluation (KPIs)

Weekly IATF report distribution and alerts for closure of Major & Minor NC's
No miss in follow ups & special audits.
Minimize GPC/TQR escalations with timely coordination for IATF.
Ensure timely LOA reviews within 3 days. And LOA admin/LOA POV defect closures.
Support to scheduler & PCM key user - No delays
GPC file points / support to auditors for CMX - No delays/ audit time control data in SMARTCERT.
No out of CMX/BVC tool audits.

Professional Qualification & Experience

Graduate with proven business management skills
Knowledge of Transportation & Mobility products, international regulations, markets
Min 1-year relevant experience in related sector with exposure to Certification Body
Product specific market situation knowhow of South Asia region

Senior executive - Operation, IATF

Client Manager - IATF