Root Cause Analysis (RCA), Application Performance Monitoring (APM), Linux Administration, Python Scripting, Itil Processes, Shell Scripting, Azure Cloud, Incident Management, Dynatrace, Splunk, System Monitoring and Troubleshooting, Cloud Operations Support, Java Application Support, Performance Analysis and Troubleshooting, Automation and Operational Excellence Practices, Service Reliability and Availability Management, Kubernetes and Container Technologies, Alert Management, DevOps and CI/CD Concepts, Production Support, Log Monitoring and Analysis, Observability, Observability Tools