Project Role : Technology Platform Engineer

Project Role Description : Creates production and non-production cloud environments using the proper software tools such as a platform for a project or product. Deploys the automation pipeline and automates environment creation and configuration.

Must have skills : Oracle Engagement Cloud - Service

Good to have skills : NA

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary: AI Powered Tech Talent Lead / Senior Specialist for Oracle Oracle Engagement Cloud - Service with AI-first mindset to accelerate business outcomes by enabling **embedded Oracle AI Ready** in day-to-day workflows.

Key responsibilities:

Enable and operationalize embedded Oracle AI capabilities relevant to Oracle Engagement Cloud - Service workflows (configuration, security, role controls, and adoption).
Run use-case discovery workshops and map business pain points to Oracle product AI features define value KPIs and adoption metrics.
Implement Oracle AI governance inside the application: access controls, auditability, human-in-the-loop approvals, and responsible-use guardrails.
Extend Oracle screens/processes safely using supported extensions/APIs so AI outputs land in the right workflow state (no breaking compliance).
Deliver rollout playbooks: pilot - phased deployment - training and hypercare, with measurable productivity / cycle-time improvements.

Professional & Technical skills:

Deep hands-on with Oracle Engagement Cloud - Service
Oracle security/roles and workflow states configuration and feature enablement
Integration basics (APIs, events, OIC where applicable) and testing mindset
Prompt/template assets where supported telemetry, audit logs, and KPI tracking

Additional information: Experience aligned to level level strong stakeholder management and delivery discipline.