Itil Framework, Incident Management, AI prompt engineering, Service request fulfillment, ServiceNow IT Service Management, Agentic AI, AI evaluation frameworks

data engineering , production deployment , Databases, Apis, cloud, Python, data pipelines, LLMs, AI-native architecture, context engineering, Agents, AI approaches, agentic workflows, workflow automation, full-stack development, RAG, guardrails, evals, observability