Job Purpose

The Client Services Specialist role supports the Head of Client Services as well as the frontline Wealth Advisors in the following activities:

Assisting Wealth Advisors with taking client orders for new Investments & Lending transactions, managing the suitability and other pre-sale risk & compliance checks, post trade updates to clients and other stakeholders in Dubai
Attending to client and prospect inquiries about the branch's WM proposition and processes
Providing assistance to the Account Opening/ CDD teams in Singapore and Dubai as well as frontline Relationship Managers and Wealth Advisors seeking to streamline the onboarding experience for clients. This includes helping with Name Screening & Source of Wealth corroboration, and Periodic CDD Reviews and updates
Providing assistance to Wealth Advisors on a day-to-day basis with client inquiries, updating of client KYC documentation, sharing of documentation between teams in Dubai and Singapore, etc.
Monitoring clients deposit and loan maturities, roll overs, repayments, etc.
Assisting Wealth Advisors to prepare for portfolio reviews with clients
Assisting in the management of various regulatory & control aspects of the WM business e.g., vulnerability assessments, client instructions, credit review documentation ,etc.
Managing administrative tasks on behalf of the Wealth Advisors including systems access, control assessment testing, client facing stationery, etc.
Collaborating with other departments in the SIN branch and the Head Office in order to farther achievement of branch goals whilst promoting SIN WM goals.

Requirements

At least 2-3 years of working experience in the private banking or wealth management unit
Well versed with the regulatory regime (local & global)
Self-motivated individual, proactive, strong team player, able to meet tight deadlines and ability to multitask
Meticulous with strong attention to details
Minimum Diploma / Bachelor's degree (Diploma in Wealth Management is desirable)
Certification in CACS Paper 1 and 2

Client Services Specialist (1-Year Contract)