Azure Administration, Powershell Scripting, AWS Cloud Services, Microsoft 365 Administration, Network Infrastructure and Connectivity, Windows Server environments, Active Directory Identity Management, Cisco networking technologies, Palo Alto Firewalls, ITIL framework and service management practices, ISO27001 cybersecurity standards, Familiarity with AI productivity tools such as Microsoft Copilot and Claude, TCP IP DNS DHCP VPN VLAN and Subnetting, SQL Server and PostgreSQL knowledge