Designation: Executive - Repair and Maintenance

Location: Pune

Job Summary

The Executive – RnM supports daily operations within the Appliances & Furniture repair workshop. This role ensures timely task completion, quality workmanship, and optimal use of resources under the guidance of the RnM Head.

Key Responsibilities

Workshop Coordination
Assist in planning and scheduling daily repair jobs to meet customer expectations.
Coordinate technician assignments based on skillset and job priority.
Task Execution & Technical Support
Perform minor to moderate repairs on appliances and furniture.
Assist senior technicians with complex repair tasks and troubleshoot technical problems.
Ensure adherence to repair standard operating procedures (SOPs).
Quality Assurance
Conduct preliminary quality checks before final inspection.
Spot-check completed jobs to ensure they meet quality criteria.
Inventory & Spare Parts Management
Maintain accurate records of used parts and consumables.
Issue requisitions for urgently needed spares and track delivery.
Assist in physical stock audits and identify discrepancies.
Safety & Compliance
Follow workshop safety protocols, including PPE usage and equipment handling.
Flag unsafe practices or equipment malfunctions immediately.
Participate in regular safety drills and record attendance.
Documentation & Reporting
Log job details, issues, and resolutions in the workshop system.
Prepare updates or deviation reports for the RnM Manager/Head.
Track key performance metrics such as average turnaround time.
Team Collaboration
Support new or junior staff with operational guidance.
Communicate effectively with other departments like logistics or customer service.
Participate in team meetings and training sessions.

Requirements

Diploma / Graduate in Engineering or relevant technical field.
1-4 years of direct hands-on experience in appliance and/or furniture repair.
Proven ability to work in a busy workshop environment

Desired Skills

Solid technical aptitude in appliance & furniture repair.
Basic inventory control and spare-parts tracking.
Proficiency in workshop management systems or ERPs.
Strong communication and coordination abilities.
Problem-solving mindset and attention to detail.
Familiarity with safety regulations and protocols.

Skills: technical troubleshooting,team collaboration,operations,workshop management systems,problem-solving,appliance repair,quality assurance,safety compliance,appliances,quality control,communication,furniture repair,inventory management,technical knowledge,safety management,appliance repairs,maintenance

Executive- Repair and Maintenance ( Home appliances)