Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a valuesdriven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%

Job Description

We are seeking a Full Stack Developer to build a configurable, UI-driven self-service platform for contact center operations on top of Amazon Connect. The platform enables business users to manage call routing, queues, and outbound campaigns without requiring code changes or developer intervention. The ideal candidate will have strong backend expertise in Java and microservices, along with working knowledge of frontend technologies to support UI-driven workflows.

Responsibilities:

Design and develop scalable microservices and RESTful APIs using Java, Spring Boot
Build backend systems to support dynamic call routing, queue management, and configuration-driven workflows
Develop services enabling outbound campaign management and dialer customization
Collaborate with UI teams to power self-service interfaces used by business users
Integrate applications with AWS services (EC2, S3, Lambda, API Gateway, DynamoDB)
Abstract and manage business logic outside of Amazon Connect to enable flexible configurations
Ensure systems support real-time updates without requiring deployments
Optimize performance, scalability, and reliability of distributed systems
Participate in code reviews, debugging, and production support

Qualifications

4+ years of experience in Java, Spring Boot, and microservices architecture
Experience building and consuming REST APIs
Working knowledge of React, TypeScript, and modern JavaScript (ES6+)
Hands-on experience with AWS services (EC2, Lambda, S3, API Gateway, DynamoDB)
Strong understanding of SQL and NoSQL databases
Experience with CI/CD tools, Git, Docker
Understanding of config-driven systems or platforms where business users control workflows is a plus
Exposure to contact center platforms, IVR systems, or tools like Amazon Connect is a plus
Strong problem-solving and communication skills

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Additional Information

All your information will be kept confidential according to EEO guideline

Full Stack Developer (Outbound/Selfservice)