Intune, Aruba, Automation Scripting, Dns, Cisco, Microsoft 365, DHCP, Video Conferencing, Lan, Vpn, Azure Ad, Palo Alto, Wi-Fi, Active Directory, ITSM tools, HPE, Entra ID, Jamf

Incident and service request management, User account access and password administration, Printers and multifunction devices, Google Workspace, Antivirus endpoint protection and cybersecurity best practices, Microsoft 365 and Microsoft Office, Remote support tools and ITSM ticketing platforms, LAN WAN Wi-Fi TCP IP DNS and DHCP, Microsoft Entra ID Azure Active Directory, Software installation configuration troubleshooting and patching, Desktop laptop hardware and peripherals, Windows 10 11 and macOS, VPNs and remote connectivity, Managed IT Services and cloud-based IT environments

VMware, Networking, Call Manager, It Operations, Itil, Iso 27001, Business Intelligence Tools, Azure, SCCM, AWS, VDI Administration, Active Directory, Meraki MX, Cisco Call Manager