Power Bi, automation, Excel, Powerpoint, performance management, business analytics, process simplification, AI adoption, governance reporting

Microsoft Office Suite

google sheets , Asana, Excel, Microsoft Excel, Data Analysis, KPI frameworks, budgeting, Google Workspace, business reporting systems, procurement, Notion, MIS dashboards, Financial Planning, cost management

contact center operations , Excel, Escalation Management, Data interpretation and storytelling, Vendor Partner Management, Complaint Grievance Handling, Operations Governance, Process Improvement, Root Cause Analysis RCA, Customer Experience Management