At MediaKind, we've reshaped the future of streaming video.

As the world's largest independent video technology company, and the leader in sports streaming, we power the most ambitious and demanding video experiences on the planet.

Our cloud-native, software-defined solutions help the world's leading streamers and broadcasters build, deploy and scale premium video experiences. From live sport and entertainment to mission-critical broadcast, we help them deliver every moment to audiences, everywhere.

At MediaKind, innovation is driven by people. You'll join a global team of curious thinkers, problem-solvers, and builders who move quickly, collaborate openly, and are passionate about delivering technology that makes a real impact. We value ownership, practical thinking, and continuous learning, and we believe great ideas come from empowered teams.

If you're excited by solving complex challenges, working alongside talented colleagues around the world, and helping shape the future of video, we'd love to build what's next together.

Position Overview

We are seeking an organized and detail-oriented Accounts Receivable Analyst to join our team. This role is ideal for someone with experience in B2B collections and accounts receivable, looking to contribute to the financial health of the company. The successful candidate will be responsible for managing and analyzing customer accounts, ensuring timely collection of outstanding invoices, and maintaining positive relationships with business clients.

Key Responsibilities

Review and manage the accounts receivable aging report, ensuring timely follow-up on outstanding balances.
Contact customers regarding overdue invoices through phone calls, emails, and written correspondence to ensure prompt payment.
Resolve customer payment discrepancies and disputes, working closely with the order desk, project and sales teams.
Process and apply payments to customer accounts timely and accurately.
Prepare and distribute customer statements and invoices.
Analyze customer accounts and provide detailed reports of outstanding balances, trends, and payment history.
Collaborate with other departments to address issues affecting collections or customer accounts.
Work with the A/R Supervisor to develop strategies for improving collections and reducing delinquency.
Maintain accurate and up-to-date records of communications and actions taken with customers.
Assist with month-end closing processes and provide necessary documentation for financial reporting.
Provide support for audit requests as needed.
Crosstrain for accounts payable including invoice entry, vendor response, and payment processing.

Required Skills and Qualifications

Coursework in Accounting, Finance, or a related field, or equivalent work experience (Bachelor's degree preferred).
3-5 years of experience in accounts receivable, with a focus on B2B collections.
Strong knowledge of accounting principles and practices.
Fluent in English, with strong verbal and written communication skills and the ability to handle customer inquiries professionally.
Proficient in Microsoft Office, particularly Excel (pivot tables, vlookups, etc.).
Experience with accounting software (e.g., SAP, Oracle, QuickBooks, or similar).
Strong organizational and time-management skills with the ability to manage multiple priorities.
Detail-oriented with the ability to analyze data and resolve issues effectively.
Ability to work independently and collaboratively within a team environment.
Ability to maintain integrity and productivity in a remote role.
Adaptable and flexible, with the ability to navigate a fast-paced environment, shifting priorities, and a high degree of change.

Join our team at MediaKind and be part of a dynamic and supportive environment where your contributions make a meaningful impact on our success.

Here at MediaKind, we are dedicated to creating an inclusive workplace where we appreciate the unique skills, capabilities and perspectives that our people bring. We believe that diverse teams are better for our employees, customers, and our business. Everyone's identity, background, and life experiences add to the MediaKind story, and we welcome all.