Servicenow, Windows OS, Basic Networking, Genesys, Enterprise Applications, Ticketing Tools, ServiceNow Performance Analytics, Remote desktop and diagnostic tools, RCA coordination, WFM Workforce Management tools, Shift rostering tools, Reporting automation, Incident prioritization matrix, Nexthink, ITSM platforms, Call/contact center platforms

Incident Management, Monitoring Tools, ITIL-based practices, Troubleshooting, call tracking database, CRM

Erp, Shopify, HTML, Cloud Technologies, Javascript, Docker, OpenCart, MySQL, Php, Payment Gateways, Woocommerce, AWS, Graphql, CSS, Mariadb, Git, Drupal, Prestashop, Gcp, Magento, Rest Apis, Azure, Kubernetes, Shopware, e-commerce development, API integrations, Sylius, containerization technologies, CRM

Monitoring Tools, Networking, Azure, AWS, Production Operations, cloud environment metrics, automation scripts, systems integration concepts, cloud infrastructure systems administration

Monitoring Tools, Networking, Azure, AWS, Production Operations, systems integration concepts, cloud infrastructure systems administration, automation scripts

ibm content manager , Configuration, Scripting, Database Concepts, Incident Management, Upgrades, Automation, Linux environments, Installation, IBM FileNet Administration, ECM Filenet, Troubleshooting, Production Support, Case Manager, ITIL-based support

, APEX, Soap, Salesforce Administration, Agile Methodologies, Software Development, Data Cleansing, Scrum, Permissions, Agile, Data Governance, User Management, Design Patterns, Data Migration, Restful Apis, Salesforce Standard and Custom API, CRM implementations, Salesforce Data Management, Security, Integration Technologies, Lightning Aura, Project Management, object-oriented programming, Salesforce integrations, Salesforce Architecture, middleware platforms