Servicenow, Dynatrace, Incident Management, Tidal, Itil, MOVEit, Nightly Batches, Batch Processing

Solaris, Windows Server, PowerShell, Bash, Dns, Sql, Git, DHCP, Gcp, Docker, Linux, Azure, Python, Kubernetes, AWS, Active Directory, SIEM platforms

Servicenow, Log Analysis, Grafana, API debugging, Datadog, Sql Queries, Cloudwatch, Gcp, Docker, shell scripting, Basic Python, Azure, Kubernetes, AWS, Jira Service Management, zendesk

System Monitoring Tools, PowerShell, Patch Management, Windows 10 11 Administration, Process Automation, Basic Networking DNS DHCP TCP IP Wi-Fi, Asset Lifecycle Management, Device Imaging Provisioning, Active Directory Azure Active Directory, Multifunction Device MFD Support, Endpoint Security Solutions, ITSM Tools ServiceNow Remedy Jira, Print Server Administration, Enterprise Printer Support, Microsoft 365 Outlook Teams OneDrive SharePoint, Hardware Troubleshooting Desktop Laptop Docking Stations Mobile Devices, Software Deployment Packaging, VPN and Remote Access Support, Microsoft Intune Endpoint Manager, Warranty and Vendor Management, Self-Heal Script Development

Kibana, Git, Grafana, Rest Apis, Python, AI responses, RAG based retrieval, automated bi-directional integrations, ServiceNow platform, API integrations

Windows Server Management, Microsoft Intune, Byod, Azure Ad, Office365, SCCM, Windows 10, Autopilot, Active Directory, LOB applications, Configuration Profile, Device Compliance, conditional access

Servicenow, Apex Programming, Salesforce Cpq, Visualforce, Sales Cloud, Flows, Data Manipulation, Web Services, Salesforce, Process Builders, Force.com APIs

.NET, Servicenow, Sql, Azure DevOps, Manhattan WMOS 2018, MHE Integration, ITSM tools, Knapp

Microsoft 365, Endpoint Security, Vpn, Lan, Dns, Windows 10, Wi-Fi, Troubleshooting, Active Directory