Networking Troubleshooting, PowerShell, Dns, Exchange Online, DHCP, Microsoft 365, Vpn, Remote Support, Windows 10, endpoint management tooling, Wi-Fi, ITSM platform proficiency, knowledge authoring, Active Directory

Servicenow, MECM, Intune, Dns, Jira, DHCP, Vpn, Azure Ad, Network Troubleshooting, Group Policies, Tcp/ip, SCCM, Desktop Management, Entra ID, Windows 10 11 administration and troubleshooting, Wi-Fi, Active Directory, Remedy, Ivanti, Microsoft 365 applications and services, Remote support tools

Remote Desktop Support, Windows OS, Active Directory, ServiceNow or other ITSM tools, Basic Networking TCP IP DNS DHCP, Incident and Request Management, Microsoft Office Suite

mimecast , Wan, Networking, Intune, Sophos, Meraki, Ios, Microsoft 365, Macos, Lan, Windows 10, FortiClient, Egnyte, Wi-Fi, Secure file sharing, Freshservice, Active Directory, Android device support, Service Desk tools, Endpoint email security, MDM, AV video conferencing systems, VPN remote access

DHCP, Dns, remote support software, ITSM tools, Mac operating system

Android, Windows OS, Basic Networking, Exchange, Office 365, Virtualization, Mac Os, Ios, Active Directory, VPN remote access tools, Microsoft Office Suite