Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP SCM APO Advanced Planning & Optimization

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system irregularities and delivering timely solutions to maintain smooth operational workflows. The position demands continuous monitoring, collaboration with different teams, and a commitment to ensuring the reliability and efficiency of critical software applications within the organization.

Roles & Responsibilities:

Expected to perform independently and become an SME.
Required active participation/contribution in team discussions.
Contribute in providing solutions to work related problems.
Collaborate with cross-functional teams to understand system challenges and implement effective resolutions.
Document and communicate findings and solutions clearly to stakeholders to support knowledge sharing.
Assist in the continuous improvement of support processes to enhance system stability and user satisfaction.

Professional & Technical Skills:

Must To Have Skills: Proficiency in SAP SCM APO Advanced Planning & Optimization.
Strong analytical skills to diagnose and troubleshoot complex software issues within supply chain management systems.
Experience in monitoring and maintaining performance of critical business applications.
Ability to work with various system components and understand their interdependencies to provide comprehensive support.
Excellent problem-solving capabilities combined with effective communication skills to liaise with technical and non-technical teams.

Additional Information:

The candidate should have minimum 3 years of experience in SAP SCM APO Advanced Planning & Optimization.
This position is based at our Bengaluru office.
A 15 years full time education is required.