Proficiency in call center tools and CRM systems such as Salesforce, Excellent verbal communication skills, Strong listening and problem-solving abilities

email etiquette , crm software, Data Entry, Problem Solving, Customer Service, Technical Support, Time Management, Active Listening, Multitasking, Product Knowledge

Troubleshooting Skills, crm software, Technical Support, Customer Service, Data Analysis

Ms Excel, Logistics Operations, Customer Support Voice Process, Delivery Coordination, Inbound and Outbound Customer Calls, Pickup Scheduling, Shipment Tracking, Mis Reports, Data Entry, Warehouse Operations