Job Description

Do you relish the prospect of working with cutting-edge cloud security systems

Do you relish opportunities to create improvements for our customers

Join our highly skilled Security Professional Services team

Our Team provides managed services and proactive and reactive support to our global customers. We utilize tools, process and knowledge to integrate and maintain Akamai security solutions for our clients. We collaborate to solve problems, innovate to provide creative solutions and continuously improve for our customers

Partner with our customers

In this role, you'll be the primary security services contact. Ensuring the successful integration and consultancy over the whole customer life cycle. Acting as a trusted expert, you'll implement solutions, helping customers leverage our products and achieve desired outcomes.

As a Security Consultant II, you will be responsible for:

Ensuring customer success by understanding requirements and helping them build a long-term strategy based on best practices
Partnering cross-functionally to review and ensure integration efficiency, deliver high quality service and ensure customer engagement
Solving technical problems, demonstrating Akamai's value, and communicating clearly and effectively to both technical and business audiences
Participating in training and internal projects, contributing to best practices, maximizing efficiency, and improving service quality
Managing scope, timelines, and budget of integrations to reduce risk and ensure customer success
Collaborating with cross-functional teams including Support, Engineering, Products, Presales and Sales to resolve technical & business issues

Do What You Love

To be successful in this role you will:

Have 6 years experience in security technologies and a bachelor's degree in computer science or engineering.
Bring experience in network or application security engineering and a keen interest in advancing security expertise.
Have experience with Internet routing protocols (ie. BGP/ISIS/OSPF/MPLS), configuring and troubleshooting Cisco and Juniper routers.
Have knowledge of common OWASP top 10 and how they relate to internet services compromise or attacks.
Have a natural ability to engage, influence and build trusted relationships with customers.
Be well versed in internet technologies like IP networks, DNS and routing, HTTP, TCP or web architecture.
Show experience of managing and delivering large technical customer projects successfully and influencing stakeholders across the teams.
Demonstrate a passion for excellence through sound judgement, solid decision making and contingency planning.

About Us

At Akamai, we make life better for billions of people, trillions of times a day.

Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.

Our Focus Is Simple

Cloud and Edge: Running apps closer to users for instant performance.

Security: Neutralizing threats before they ever reach your data.

Content Delivery: Scaling the world's biggest moments without a glitch.

AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.

At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.

We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Connect with us on social and see what life at Akamai is like!