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Skills:
vertex , Waterfall, Tableau, Service Design, Agile, Python, AWS, Power Bi, Salesforce Crm, Sql, GenAI, Prompt engineering, Cognigy, Customer Service Strategy, Claude, Contact Center experience, Microsoft Copilot, Conceptual architecture design, Cresta, Google, LLMs, Agent enablement, Anthropic, Agentic AI, Llama, Conversational AI, AI workflow automation, Agentic solutioning
