Job Description

Position Title

Solution Manager â€ Affluent (CMS / Enterprise Business Solutions

Key Responsibilities

1. Business Development & Revenue Generation

Drive CMS business across affluent and emerging client segments
Support Relationship Managers (RMs) in acquiring and deepening client relationships
Achieve targets across fee income, liabilities, and CMS product penetration
Identify cross-sell opportunities within the existing client base

2. Client Solutioning & Engagement

Understand client requirements and provide end-to-end CMS solutions
Design customised offerings across collections, payments, liquidity, and digital banking
Participate in client meetings and presentations along with RMs
Ensure smooth onboarding and implementation of CMS mandates

3. Product & Process Management

4. Stakeholder Management

Work closely with:
- Branch Banking teams
- Relationship Managers (Affluent / Business Banking)
- CMS / Product teams
- Operations & Implementation teams
Act as a single point of contact for CMS-related solutioning

5. Market Intelligence & Strategy

Eligibility Criteria

Education

Experience

3 to 10 years of relevant experience in:
- Cash Management Services (CMS)
- Transaction Banking
- Corporate / Business Banking
- Client solutioning roles

Key Skills & Competencies

Key Performance Indicators (KPIs)

Customer satisfaction and service quality

Solutions Manager-Affluent-BRANCH BANKING-Enterprise Business Solutions - EBS