Customer Support, Hindi, Product Knowledge, Problem-solving

, Saas, Technical Support

customer communication , Customer Support, Customer Support Associate, Voice support, Email Support, Customer Service, Customer Query Resolution, Call Handling, Email Handling, Customer Interaction, Hindi, English, Hindi Voice Process

Experience in customer support or client-facing roles, Proficiency in basic computer tools, Excellent written and verbal communication skills in English, Strong problem-solving skills, Customer-first attitude

ticketing systems , Microsoft Office, crm software

ticketing systems , Salesforce, customer support software, zendesk, CRM, Freshdesk

Analytical Thinking, social media support, Customer Support, process-oriented approach, Problem Solving