Usability Testing, Information Architecture, Interaction Design, Basic understanding of HTML CSS and Front-End technologies, Wireframing and prototyping, Design Thinking Methodology, Design Tools Figma Adobe XD Sketch InVision Axure, User Research and Analysis, Responsive Web and Mobile Design, Accessibility Standards WCAG

structured problem-solving frameworks, Powerpoint, operating model redesign, business case models in Excel

progress tracking , Change management, Excel, Storyboarding, Analytical Skills, Research interviews, Powerpoint, Client Delivery, Structured-problem-solving, Quantitative Analysis

project scoping , change requests , System Configuration, Sap Mm, User Training, Resource Planning, Integration of projects, Analysis of system requirements, Ticket resolution, Procurement tools

Erp, Hubspot, Franchise Operations, Dynamics, performance metrics, Business Strategy, Financial Acumen, People Management, Vendor Management, CRM

WalkMe analytics, ERP transformation, adoption planning, training strategy, OCM frameworks, WalkMe

Bi Reporting, Marketing Automation, Excel, Cdp, web analytics tools, Commerce, CRM

Gap Analysis, Asana, Microsoft Office Applications, AI tools, Mavenlink, professional-services automation tools, Business Analysis, Kantata, HCM SaaS implementations, Cornerstone OnDemand solutions, Process Design, solution advisory, enterprise HCM SaaS implementation