Role Overview

The Senior Software Engineer is responsible for delivering and managing SIA's Flight planning products through technical excellence, infrastructure engineering, and DevOps practices. This role orchestrates end-to-end delivery from planning through production. Combine servant leadership, project governance, and hands-on DevOps to ship secure, reliable, and cost-effective applications. Align product, engineering, security, and vendors to deliver measurable outcomes.

Key Responsibilities

.Agile delivery

.Facilitate stand-ups, planning, reviews, retros enforce DoR/DoD.

.Drive backlog readiness with POs story mapping, sizing, capacity/velocity tracking.

.Remove impediments manage dependencies across squads coach Agile/Lean practices.

.Project management

.Define scope, milestones, timelines, budget, and resourcing maintain integrated plans.

.Run RAID management, change control/CAB/PGSC, and executive/status reporting.

.Coordinate vendors/SOWs manage regulatory/compliance deliverables and audits.

.Application delivery

.Build/maintain CI/CD pipelines (e.g., Jenkins/GitHub) promote trunk-based development and quality gates.

.Environment management (dev/test/UAT/prod), secrets/config, and access control.

.Release engineering: runbooks, blue/green/canary, feature flags post-release validation.

.Security and quality: secrets scanning, policy gates support test automation and performance testing.

.Observability/operations: logging/metrics/tracing, SLOs/alerts, incident response, PIRs cost and capacity optimization.

.Data/AI

.Orchestrate agentic AI integrations govern model usage/costs ensure privacy and security controls define KPIs for AI features.

.People and enablement

.Mentor teams, maintain documentation/runbooks lead knowledge-sharing.

Stakeholder & Vendor Management

- Collaborate with SIA Infrastructure teams, Business Units (Flight Ops, TMM),and external OEMs

- Manage vendor relationships and technical interfaces with SIA's internal systems

- Translate business needs into technical specifications and measurable acceptance criteria

..Qualifications & Experience:..

.5-10+ years across Scrum Master/PM and DevOps/ADE roles delivering cloud-native systems.

.Minimum 2 years of experience with Airlines domain (preferred)

.Strong stakeholder management, communication, and servant-leadership skills.

.Technical depth in:

.Git and CI/CD (Jenkins/GitHub Actions/GitLab/Azure DevOps)

.Cloud and containers (AWS/Azure/GCP)

.Monitoring/observability (CloudWatch) and security tooling (SonarQube)

.Networking/OS/database fundamentals

.Certifications: CSM/PSM

.Familiar with Gen AI SDLC (Software Development Life Cycle) and GitHub Copilot

.JIRA/Confluence, Familiar with governance and change processes

.Proven track record in delivering complex cloud and on-premises solutions

.Experience managing vendor relationships and technical integrations

.Demonstrated ability to lead technical projects and serve as subject matter expert

Competencies:

- Strong problem-solving and analytical skills

- Excellent collaboration and stakeholder management abilities

- Self-motivated with a positive, can-do attitude

- Ability to work with cross-functional teams and external partners

- Strong technical documentation and communication skills

Information Technology - Senior Software Engineer - eOps (Day of Ops)