BPO experience, Interpersonal Abilities, Problem-solving

email writing, soft skill training, Analytical Skills, Communication Skills, Computer Literacy

Basic computer proficiency and familiarity with MS Office applications, Strong customer service orientation, Excellent verbal and written English communication skills, Strong problem-solving and active listening skills, Good multitasking and time-management abilities

Computer Literacy, Customer service experience

ticketing platforms, customer analytics, knowledge bases, customer support workflows, Chat, Troubleshooting, AI-powered support tools, Crm Systems, Email

chat support, call support, CRM ticketing systems, Email Support, Problem-solving

Interpersonal Skills, Problem-solving skills, Proficiency in Spanish

CRM and customer service tools, Ms Office Applications, Chat Support, Customer Service, Email Support, Voice support

customer service, Attention To Detail, Writing Skills, Problem-solving

Customer Success, Orm, Digital Support, social media platforms