, process optimization, and AI-driven solutions.

Key Responsibilities

Identify automation, process improvement, and digital transformation opportunities.
Develop solutions using Python, AI, and automation technologies.
Lead projects from ideation through implementation and value realization.
Drive continuous improvement initiatives using Lean Six Sigma principles.
Present recommendations, project updates, and business impact to senior stakeholders.

Required Skills

Strong proficiency in Python and process automation.
Hands-on exposure to Generative AI, Large Language Models (LLMs), and AI tools such as ChatGPT, Claude, Gemini, and Microsoft Copilot.
Ability to translate business challenges into scalable automation and AI solutions.
Understanding of Lean Six Sigma methodologies (DMAIC/DMADV).
Strong analytical, problem-solving, communication, and stakeholder management skills.
Proficiency in Excel and PowerPoint.

1a:T786,Job Description

Lead end-to-end process redesign engagements using Design Thinking and human-centred methodologies.
Reengineer complex business processes particularly in Logistics, Supply Chain, Procurement, Order-to-Cash (O2C), and Finance (Record-to-Report, Procure-to-Pay).
Use data insights and process mapping tools to identify root causes and continuous improvement opportunities.
Facilitate discovery workshops, journey mapping sessions, and ideation activities with cross-functional teams.
Identify and eliminate inefficiencies, bottlenecks, and redundancies in current-state processes.

Identify automation opportunities in logistics and finance workflows using RPA, AI, and low-code tools.
Define and support the automati

Process Manager

Senior Manager - Process Excellence - Global Service Centre